2017 Annual Meeting Header

Annual Conference Agenda





  May 7
11:00 am - 2:00 pm

Leadership Council Meeting

1:00 pm

Attendee and Exhibitor Registration Open

4:00 pm - 5:00 pm

Opening Session
North Carolina Advocacy Updates
Conor Brockett, North Carolina Medical Society
This session will provide a discussion of recent and upcoming state agency actions and the expected impact on medical practices in North Carolina. The session will raise medical managers' awareness of regulatory matters so they may prepare their practices accordingly.

5:00 pm - 6:30 pm NCMGMA Committee Fair
Come join NCMGMA and meet our committees and our leadership to see how we're working for you!
5:00 pm - 6:30 pm Welcome Reception with Exhibitors
7:00 pm Annual Meeting Reception
Sponsored by Medical Mutual, MSOC Health and Sun Trust Bank
7:00 am - 2:45 pm Exhibit Hall Open
  7:00 am - 4:00 pm Registration Desk Open

  7:00 am - 8:00 am Breakfast with Exhibitors
  8:00 am -  9:30 am

General Session
US Healthcare Policy Beyond the 2016 Elections
Robert Laszewski, Health Policy and Strategy Associates
This Keynote session, presented by Robert Laszewski, President of Health Policy and Strategy Associates will speak in depth on health care policy and market developments particularly on the heels of the inauguration of a new President and Congress. Remarks will cover the ongoing debate over the "repeal and replacement" of the Affordable Care Act and will cover the related prospective changes in Medicare and Medicaid payment policy including any impact on the movement to value-based care. Additionally this session will present on the employer market's evolution including the employer's historic commitment to offering health benefits, the movement to defined contribution healthcare, and greater cost sharing.

9:30 am -  10:15 am

Refreshment Break with Exhibitors

  10:15 am - 11:00 am General Session
7 Deadly Communication Sins in Medical Practices
Skip Weisman, Weisman Success Resources
Recent reports by Towers Watson and Siemens in two different employee research projects have shown that the average employee in the average workplace wastes a minimum of 40-minutes per day due to poor and ineffective communication. Communication is the "soft" skill that comes with hard costs when business leaders are unaware of how communication is impacting their workplaces. There are 7 common communication mistakes taking place in every work environment every day that is at the core of virtually every problem, stress, and frustration. This interactive, engaging and entertaining session will bring these 7 communication mistakes to light, provide insights into the causes along with simple solutions so medical group practice managers can begin creating a culture of high-performance communication.

11:00 am - 11:45 am

NCMGMA Business Meeting

11:30 am - 1:00 pm Networking Lunch with Exhibitors

1:00 pm - 2:00 pm

Breakout Sessions
  • 101 -- Telemedicine’s Time Has Come: Practical, Legal and Product Insight to Get You There Too
    Dr. Manuel Castro, Carolinas Healthcare System
    Timothy E. Lietz, MD, Mid-Atlantic Emergency Medical Associates
    David Sousa, Medical Mutual

    It is estimated today that almost 87% of Americans have health insurance. But, with co-pays, high deductibles and a lack of adequate primary care physicians, that insurance is NOT providing access to affordable care. And, neither the ACA nor the proposed AHCA, address the physician shortage. To bridge the gap, consumers are demanding innovative ways to facilitate hassle free access to a physician that is more cost-effective. Telemedicine is a growing model that is a part of the solution.

  • 102 -- The Changing Patient Relationship through Non-Traditional Partnerships
    John Budd, ECG Management Consultants
    Asif Sha Mohammed, ECG Management Consultants
    Malita Scott, ECG Management Consultants
    The advent of disruptive competition from retailers such as Target, Walgreens, and CVS, responding to patient demands for enhanced access to convenient care is changing the nature of population health management. The potential for alignment and partnership with these entities is creating exciting new models for care transformation and cost reduction that could change the ways in which patient's access and receive care. The need for providers to rethink the channels through which they traditionally provide treatment and monitor patient care has become paramount to long-term sustainability. For large retailers, the ability to align their brand with quality local providers has prompted many large chains to move away from the wholly owned retail clinic to partnership models with community providers. To select the best model, medical groups and integrated systems must have an articulated vision, develop new planning competencies, and understand the infrastructure requirements for a truly integrated retail care model.

    Learning Objectives:
    • Summarize the forces driving the opportunities for retail health alignment
    • Review current retail health alignment models
    • Identify the key decision-making criteria when deciding if a retail health partnership is right for your organization
2:00 pm - 2:45 pm Refreshment Break with Exhibitors
2:45 pm - 3:45 pm Breakout Sessions
  • 201 -- Administrator Productivity: There's an App for That!
    Nancy Babbitt, FACMPE, V2V Consulting

    In today's medical practice, technology most often supports clinical areas and revenue cycle.  While tech tools are vital to improve patient care and efficiency, what about administrative workflow?  How can technology augment skills and improve the productivity of administrators? Bring your laptop, iPad, and smart phone and prepare to discover the FUN in fundamental technology resources to advance and expand leadership skills, team building, and your organization.

  • 202 -- Human Resources Update
    Jonathon Crotty, Parker Poe
    This update session will deliver an overview of current developments in employment law, with an emphasis on how legal issues could affect medical practices. Jonathon will inform HR specialists and practices managers about appropriate responses to current employment law issues in order to minimize legal liability.
2:45 pm

Exhibitor Booth Breakdown

3:45 pm - 4:30 pm

General Session
Transformation Superpowers: Keys for Successful Leadership
Nancy Babbitt, FACMPE, V2V Management Solutions

Nancy Babbitt will use her far-reaching expertise in medical practice operations, governance and technology to help attendees learn how to stay nimble and adapt to change in the competitive world of medical services delivery. Nancy provided life lessons about how to always rise to a challenge, how to stay nimble, and how to adapt to change to the changing world of healthcare leadership.

4:30 pm - 5:30 pm

ACMPE: Climbing the Ladder for Success Through Certification and Fellowship
Debbie Cashion, FACMPE, Catawba Pediatrics

4:30 pm - 5:30 pm

Chapter Roundtable

6:00 pm - 7:00 pm Wine & Cheese Reception (Exhibitors Welcome)
7:00 pm - 9:00 pm

Dinner and Awards (Exhibitors Welcome)

 May 9
7:30 am - 8:30 am Specialty Networking Breakfast
Hot Topics for your specialty groups
8:30 am - 9:45 am

General Session I
Navigating Payment Reform: Key Considerations for the Medical Practice
Doral Jacobson, MBA, FACMPE, Prosper Beyond, Inc.
Join this general session, led by Doral Jacobsen, and leave with an understanding of how to define and calculate cost of care, know how to utilize that information to manage in the new environment and any other factors that would be beneficial to help manage in these new payment systems.

9:45 am - 10:15 am
Hotel Check Out Break
10:15 am - 11:45 am General Session II
Live OnStage:  Successfully Performing MACRAgic Tricks
Jeanne Chamberlin, MA, FACMPE
Cameron Cox, III, MHA, FACMPE
MSOC Health
Can you afford to give up 4% of your Medicare revenue? What's the impact of a one-star vs a five-star performance rating? Would you like a share of the $500 Million available only to top performers in Medicare's new payment model? Join us for a lively and entertaining look at how MACRA might impact your practice depending on the choices you make in the next 6 months. We'll cover the basics, highlight little-known facts about MACRA and MIPS, share our insights into the current policy debates about the future of Medicare's transition to Pay for Performance, and give you tips and tricks for maximizing your MIPS Score.



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