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2017 Annual Conference Speakers

Nancy Babbitt PhotoNancy Babbitt, FACMPE
Founder, V2V Management Solutions
General Session -- Transformation Superpowers: Keys for Successful Leadership
Monday, May 8, 2017 | 3:45 PM - 4:30 PM

Practice Transformationist Nancy Babbitt has far-reaching expertise in medical practice operations, governance and technology. She co-authored Go-Live: Smart Strategies from the Davies Award-Winning EHR implementation. Nancy’s engaging presentations help attendees learn how to stay nimble and adapt to change in the competitive world of medical services delivery. Nancy is a Fellow and Board Certified by the American College of Medical Practice Executives and Past Board Chair of MGMA-ACMPE National Board of Directors. 



Conor BrockettConor Brockett, JD
Vice President, Legal & Regulatory Affairs & NCMS Associate General Counsel, North Carolina Medical Society
Opening Session -- North Carolina Advocacy Updates
Sunday, May 7th | 4:00 PM - 5:00 PM

Conor Brockett is the Associate General Counsel with the North Carolina Medical Society. He is a strong advocate for physicians on issues relating to public and private health plans. EFT and Credit Cards is an overview of the problem of “virtual” credit card payments and why payers love them; but, the negative effects on medical practices and why doctors hate them. 




John BuddJohn Budd
Senior Manager, ECG Management Consultants
Breakout Session: 102 -- The Changing Patient Relationship through Non-Traditional Partnerships
Monday, May 8th | 1:00 PM - 2:00 PM

John brings his extensive background in delivery network transformation to lead clients in the discovery of value and opportunity across their physician enterprise. John’s experience serving in senior operational leadership positions enables him to navigate the diverse operating areas of medical group performance to craft and activate ambulatory strategies that recognize scale, enhance communication, and deliver on the promise of promoting wellness.

At ECG, John has worked with a wide range of integrated health systems and large physician practices to expand operations and develop new approaches to improve existing services. He developed and operationalized a large integrated multispecialty group with more than 500 providers at the University of Kansas Health System. In addition, John has led some of the nation’s premier academic and community health systems in process transformation initiatives, including front-end process redesign, comprehensive revenue cycle performance improvement, and systems optimization. He has also spoken nationally on physician enterprise performance and ambulatory strategy at conferences organized by MGMA, HIMSS, and HFMA. 

Debbie CashionDebbie Cashion, FACMPE
Administrator, Catawba Pediatric Associates, P.A.
ACMPE: Climbing the Ladder for Success Through Certification and Fellowship
Monday, May 8th | 4:30 PM - 5:30 PM

Debbie has been the Administrator at Catawba Pediatric Associates, P.A. for 36 years. She is a graduate of Bauder College and attended Western Carolina University. Debbie has been an active member of the North Carolina Medical Group Management Association (NCMGMA) since 1991, holding various positions on the Board and was President from 2011 through 2012. She has been a member of MGMA since 1986 receiving her Certification in 2011 and her Fellowship in 2012. Debbie has also involved with her local chapter, Western Piedmont Medical Group Management Association (WPMGMA) since 1996. Debbie is active in the American Academy of Pediatrics and has been on the Practice Managers Leadership Team since 2008, as well as the NC Pediatric Society Practice Managers. Debbie is the current NCMGMA ACMPE Forum Representative. 


David SousaDr. Manuel Castro
Vice-Chief Department of Psychiatry, Carolinas Healthcare System
Breakout Session 101 -- Telemedicine’s Time Has Come: Practical, Legal and Product Insight to Get You There Too
Monday, May 8th | 1:00 PM - 2:00 PM

Dr. Manuel Castro has been with Carolinas Healthcare System for 9 years and serves as the Vice-Chief Department of Psychiatry, Medical Director of Behavioral Health Integration, and Assistant Medical Director of Outpatient Medication Services.  In 2016 Dr. Castro was honored to become a Fellow for the American Psychiatric Association.  He leads the Behavioral Health Integration team in servicing ambulatory care practices across the healthcare system through a virtual platform. Board certified in adult psychiatry.  He is the recipient of the Brian R Nagy MD teaching award at CMC-Randolph and is an adjunct associate professor of psychiatry with UNC-Chapel Hill.


Jeanne ChamberlinJeanne J. Chamberlin, MA, FACMPE
Practice Management Consultant, MSOC Health
General Session II -- Live OnStage: Successfully Performing MACRAgic Tricks
Tuesday, May 9th | 10:15 AM - 11:45 AM

Jeanne Chamberlin is currently a Practice Management Consultant with MSOC Health. During her 30 years in the healthcare industry, Jeanne has worked in independent medical practices, health systems, state government, and software development. She holds a Masters Degree in Public Policy from Duke University and is a fellow in the American College of Medical Practice Executives. She has been a leader in both state and local MGMA chapters.

As practice administrator of a 10-physician multi-specialty practice, Jeanne first began working with CMS quality programs in 2007. As a consultant with MSOC Health, she has assisted a wide variety of providers with implementing EHR systems, achieving Meaningful Use and meeting PQRS requirements. Jeanne frequently presents on these and other topics in national and statewide webinars and workshops. 

Cam Cox PhotoCameron M. Cox, III, MHA, FACMPE
President & CEO, MSOC Health
General Session II -- Live OnStage: Successfully Performing MACRAgic Tricks
Tuesday, May 9th | 10:15 AM - 11:45 AM

Cameron Cox is President and CEO of MSOC Health. Recognizing the need for business expertise in small independent medical practices, Cam formed MSOC in 1997 as a means of assisting physicians as they adapt to the changing healthcare environment.

Early in his career, Cam served as Practice Administrator for a radiology practice in Virginia. His role included all aspects of the revenue cycle, human resource management, strategic planning and business development, as well as daily operations. This experience provided an in-depth working knowledge of both the intricacies of start-up practices and the idiosyncrasies of mature practices.

Cam is a Fellow in the American College of Medial Practice Executives and Past President of Triangle Medical Group Management Association (TMGMA). He currently serves on the Political Advocacy Committee for NCMGMA. He holds undergraduate and graduate degrees in Healthcare Administration from the University of North Carolina at Chapel Hill. 

Jonathon CrottyJonathon Crotty
Partner, Parker Poe
Breakout Session 202 -- Human Resources Update
Monday, May 8th | 2:45 PM - 3:45 PM

Jonathan Crotty has been a successful counselor and problem solver for large and small employers in the Carolinas and beyond for over 20 years. He heads Parker Poe’s Employment & Benefits practice group and represents employers in all aspects of the employment relationship, from hiring to discharge.

Jonathan provides guidance to employers as they navigate the complex array of laws and regulations applicable to the employment relationship, including employment discrimination laws, OSHA compliance, FMLA, and wage and hour matters. If employers face legal or administrative claims resulting from their employees and employment practices, he defends and resolves those disputes in line with the client’s goals and expectations.

Doral Davis-JacobsenDoral Jacobsen, MBA, FACMPE
CEO, Prosper Beyond, Inc.
General Session I -- Navigating Payment Reform: Key Considerations for the Medical Practice
Tuesday, May 9th | 8:30 AM - 9:45 AM

Doral Jacobsen, MBA, FACMPE, is CEO of Prosper Beyond, Inc., a specialized healthcare consulting firm nestled in beautiful Asheville, North Carolina. Doral is a seasoned healthcare consultant with over 20 years of experience serving healthcare providers ranging from solo practitioners to large academic medical centers. She is a popular speaker and author, always looking around the corner to help her clients prepare for ‘what’s next’. Doral is known for assisting practices with next generation managed care contract negotiations, revenue cycle and payment reform. She is a Fellow in the American College of Medical Practice Executives. Doral graduated from Florida Atlantic University with a bachelor’s in health services and obtained her master’s in business administration from Webster University in Denver, Colorado. Doral has authored numerous articles on medical practice revenue cycle, managed care contracting and payment reform is a frequent speaker at national, regional and local healthcare forums. Most recently, Doral co-authored MGMA’s new book titled Transitioning to Alternative Payment Models: A Guide to Next Generation Managed Care Contracting published in October 2016. 

Robert LaszewskiRobert Laszewski
President, Health Policy and Strategy Associates, LLC
General Session -- US Healthcare Policy Beyond the 2016 Elections
Monday, May 8th | 8:00 AM - 9:30 AM

Robert Laszewski is President of Health Policy and Strategy Associates. Bob had twenty years of experience in the insurance industry, serving as a chief operating officer for nine of those years, before beginning his Washington DC policy and market consulting business. He has participated extensively in the nation’s health care debate and has been a regular contributor on the issue for a number of the national television and radio networks as well as major newspapers and trade journals. 

Bob has been quoted regularly in major newspapers and websites including the Wall Street Journal, Washington Post, New York Times, USAToday, Huffington Post, and the Los Angeles Times as well as in numerous Associated Press and Reuter’s articles. He has appeared regularly on outlets including The CBS Evening News, The NBC Evening News, PBS NewsHour, Fox News, CNN, CNBC, MSNBC, CBS Radio, and National Public Radio. His Blog, Health Care Policy and Marketplace Review ( is also quoted widely in the national media and is referred to as a “must read” source of information for health policy and marketplace developments.

His marketplace practice concentrates on how employers, health insurance companies, HMOs, Blue Cross plans, pharmaceutical companies, and provider organizations come to grips with market and policy change. 

Timothy LietzTimothy E. Lietz, MD
President and CEO, Mid-Atlantic Emergency Medical Associates
Breakout Session 101 -- Telemedicine’s Time Has Come: Practical, Legal and Product Insight to Get You There Too
Monday, May 8th | 1:00 PM - 2:00 PM
Dr. Lietz currently practices in Charlotte with Mid-Atlantic Emergency Medical Associates, where he is President and CEO. He also serves as chairman of Novant Health's Emergency Services Shared Governance Council. Dr. Lietz is currently President-elect of the North Carolina Medical Board. He will become Board President in November 2017.

Dr. Lietz earned his medical degree from the Ohio State University School of Medicine in Columbus, Ohio. He completed an internship with the Eastern Virginia Medical School Department of Internal Medicine and residency training with the same institution’s Department of Emergency Medicine. Dr. Lietz is certified by the American Board of Emergency Medicine. He is a member of the North Carolina Medical Board and of the NC Academy of Emergency Physicians (ACEP). 

Asif Shah MohammadAsif Shah Mohammed
Associate Principal, ECG Management Consultants
Breakout Session 102 -- The Changing Patient Relationship through Non-Traditional Partnerships
Monday, May 8th | 1:00 PM - 2:00 PM

Asif is a highly skilled management consultant, bringing his business planning acumen and expertise in both strategy and implementation to help healthcare providers understand the current competitive landscape and improve their technology strategies. He has helped organizations rationalize inpatient investments with ambulatory strategies to establish long-term alignment solutions with physicians, and he excels at helping organizations design their IT strategic roadmap and conduct business planning for technology acquisition. As the leader of ECG’s IT Valuation practice, he consolidates large-scale, disparate data sets and provides analytical and concise insights to support effective decision making. Asif developed ECG’s innovative proprietary staffing benchmarks compendium across a continuum of ambulatory practices, practice sizes, and vendor types to help rightsize IT departments, and he has particular expertise in due diligence, market analysis, organizational structures, and governance. He is a noted expert on Epic Systems Corporation’s Community and Region Connect strategies and was a key contributor to one of ECG’s books, The New Hospital-Physician Enterprise: Meeting the Challenges of Value-Based Care, published by Health Administration Press of the American College of Healthcare Executives. 

Malita ScottMalita Scott
Senior Manager, ECG Management Consultants
Breakout Session 102 -- The Changing Patient Relationship through Non-Traditional Partnerships
Monday, May 8th | 1:00 PM - 2:00 PM

Malita’s expertise working with ambulatory networks is of tremendous value to her clients at a time when the traditional boundaries between inpatient and outpatient care are being redrawn. Malita has devoted her 15-year career to helping ambulatory providers improve performance, enhance patient care, optimize work flows, and lower costs. She has led health systems through major transitional change, including organizational turnarounds and alignment transactions, and clients value her ability to build strong relationships with leadership, physicians, and staff. Malita has helped her clients position for success under healthcare reform, including identifying opportunities to establish clinical integration and value-based ambulatory networks. She has worked with her clients to create highly efficient, patient-centered ambulatory care settings and has helped a number of organizations achieve multimillion-dollar savings. Malita’s experience spans multispecialty adult and pediatric hospitals in both community and academic settings. 

David SousaDavid Sousa
Chief Operating Officer, General Counsel, Medical Mutual Insurance Company of North Carolina
Breakout Session 101 -- Telemedicine’s Time Has Come: Practical, Legal and Product Insight to Get You There Too
Monday, May 8th | 1:00 PM - 2:00 PM

David Sousa is the Chief Operating Officer and General Counsel for Medical Mutual Insurance Company of North Carolina (“MMIC”). Now in his twenty-first year at MMIC, he has overseen the Claims, Risk Management, Information Technology, Communications and Human Resources functions. Prior to joining MMIC he practiced law in Raleigh for fifteen years, representing physicians in the defense of malpractice claims throughout North Carolina.

He holds a law degree from Wake Forest University, and his M.B.A. and B.A. from the University of Kentucky. Over his tenure with MMIC he has spoken to more than 10,000 healthcare providers throughout the southeast U.S. on a myriad of topics pertaining to healthcare liability. He has testified before legislative bodies and committees about, and has written on, healthcare liability reform issues. He heads a state-wide coalition to preserve the October, 2011 reform. He is a Permanent Member of the U.S. Court of Appeals Judicial Conference for the Fourth Circuit, and is admitted to practice before that court, the U.S. Supreme Court, and all N.C. state courts. He is a Board member (and Treasurer) of the NC Institute of Medicine, serves on Boards at both UNC and Wake Forest University, and regularly serves on task forces of the NC Medical Society and NC Medical Board. 

Skip Wiseman PhotoSkip Weisman
Weisman Success Resources
General Session: 7 Deadly Communication Sins in Medical Practices
Monday, May 8, 2017 | 10:15 AM - 11:00 AM
Skip Weisman, The Workplace Communication Expert, works with small business owners and non-profit organization leaders, PLUS their employees, providing inspiring, practical, state-of-the-art tips, tools, and techniques to transform workplace communication that leads to more positive, more productive, and even more profitable organizations.

Skip, a former professional baseball executive, served as CEO of 5 baseball franchises beginning at age 26. Starting his senior executive career at that age provided hard learned lessons that are the foundation for the engaging, entertaining, educational, inspiring, and practical presentations your organizational leaders can apply to create more positive, more productive, and more profitable companies.
Personal life-style choices led Skip to leave his childhood dream career after the 2001 baseball season to start his speaking, coaching and consulting business. 


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