NCMGMA Greenville Roadshow Header

Make plans today to join us in Greenville! 

January 18, 2018
Holiday Inn Greenville
203 SW Greenville Blvd. 
Greenville, NC 27834

NCMGMA is hitting the road and coming your way! Join us in Greenville on January 18th for a day filled with great educational content supplied by V2V Management Solutions and Sean Keyser with Novant Health, as well as great networking opportunities with other members and NCMGMA Alliance Exhibitors. Registration includes continental breakfast and lunch. Register additional employees with the same company for just $75.00 each.

Schedule of Events

Time Event
8:30 am - 9:00 am Registration
9:00 am - 10:00 am Exhibitor Move In 
9:00 am - 10:15 am General Session 1
Care Squared
Presented by Nancy Babbitt and Deb Wiggs, V2V Management Solutions
10:15 am - 10:45 am Break with Exhibitors
10:45 am - 11:45 am

Breakout Sessions

  • Breakout 101
    Administrators --
     Clinical Administrator Sandwich 
    Presented by Nancy Babbitt and Deb Wiggs, V2V Management Solutions
  • Breakout 102
    Front Office -- People Watching and Storytelling

    Presented by Sean L. Keyser, Corporate Vice President Patient Experience (a.k.a. "Experience Geek")
    Novant Health
 11:45 am - 1:00 pm Lunch with Exhibitors
 12:45 pm Exhibitor Give-away
 1:00 pm - 3:00 pm Exhibitor Breakdown
 1:00 pm - 2:00 pm

Breakout Sessions

  • Breakout 201
    Administrators -- From Hospitality to Humanity: Are we using
    the wrong lens? 

    Presented by Sean L. Keyser, Corporate Vice President Patient Experience (a.k.a. "Experience Geek")
    Novant Health
  • Breakout 202
    Front Office --
     The Platinum Rule: Diversity in the Medical Practice
    Presented by Deb Wiggs, V2V Management Solutions
 2:00 pm - 3:00 pm General Session 2
The Humanity of Consumerism: Hard Knocks and Infinite Wisdom in the Human Experience
Presented by Sean L. Keyser, Corporate Vice President Patient Experience
(a.k.a. "Experience Geek")
Novant Health



Sean Keyser PhotoSean L. Keyser
Corporate Vice President Patient Experience
(a.k.a. "Experience Geek")

Novant Health
Sean provides administrative direction for patient experience strategies for Novant Health system based in Winston Salem, NC. Prior to joining Novant, Sean served as Vice President of Hospital Operations for Healthcare Management Directions, Inc., Nashville, TN. Sean provided administrative support and direction to HMD's Smart HospitalsTM by supporting clinical, financial, governance, and service elements from initial start-up through on-going operations.

Nancy Babbitt PhotoNancy Babbit, FACMPE
V2V Management Solutions
Practice transformationist Nancy Babbitt has far-reaching expertise in medical practice operations, governance, and technology. She co-authored Go-Live: Smart Strategies from the Davies Award-Winning EHR implementation. Nancy's engaging presentations help attendees learn how to stay nimble and adapt to change in the competitive world of medical services delivery. Nancy is a Fellow and Board Certified by the American College of Medical Practice Executives and Past Board Chair of MGMA-ACMPE National Board of Directors

Deb Wiggs PhotoDeb Wiggs, FACMPE
V2V Management Solutions
Deb has been transforming medical care delivery since her career began. She's established rural health clinics, grown multi-specialty physician practices, and facilitated countless strategy sessions that have helped clients achieve a sustainable competitive advantage. Deb's great love is to pass this knowledge along via public speaking with humor, practical reality, and a commitment to provide resources that transform how care is delivered. As a past board chair of MGMA, she understands the complexity of the healthcare system and knows how to work in it without making it more complicated. Her strengths lie in strategic planning, governance, and leadership coaching.


Registration Fees
The following is the list of attendee registration fees for the Greenville Roadshow (prices are per person, per event).  Early registration ends January 10th:













Additional Staff




Attendee registration is open for the Greenville Roadshow.  Follow the link below to register today.

Hotel Information
NCMGMA's Headquarter Hotel is the Holiday Inn.  The room rate is $109 per night.  To check on room availability and make reservations, please contact the hotel directly by dialing 877-271-2616.  The room block cut off is December 25, 2017.

Location and Directions
The Greenville Roadshow will be held at the Holiday Inn Greenville, located at 203 Southwest Greenville Boulevard, Greenville, NC 27834.  For a map and directions, please follow this link.

NCMGMA Suit-Casing Policy
Any individual who is observed to be soliciting business in the aisles or other public spaces, in another company’s booth, or in violation of any portion of the Exhibition Policy, will be asked to leave immediately. Suit-casing may also take the form of commercial activity conducted from a hotel guest room or hospitality suite; a restaurant, club, or any other public place of assembly. For the purposes of this policy, suit-casing violations may occur at venues other than the exhibition floor and at other events. NCMGMA must be informed of any hospitality suites, and expressed consent must be received prior to the event.

Cancellation Policy
Registration cancellations must be received in writing. Cancellations received on or before 5pm on January 9th are entitled to a full refund less a $50 processing fee. No refunds will be awarded for cancellations after 1/9 or for no-shows.

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