2021 Fall Conference Artwork

Important Conference Links

General Information
Speakers and Handouts
Clear Health Pass
Program Book
Event Photos Album


Schedule of Events

Click here for a printable meeting rooms map
 Wednesday, October 6th    
 10:00 AM - 3:00 PM  NCMGMA Leadership Council Meeting  Windsor
1:00 PM - 6:30 PM  Attendee and Exhibitor Registration  Prefunction
4:00 PM - 5:00 PM 

Opening Session  Grand C
Listserv Live

  • Helping Your Providers Make the Transition to Value-Based Care
    R. W. (Chip) Watkins, MD, MPH, FAAFP, Community Care of North Carolina
  • Staff Engagement, Retention & Satisfaction Headed Into Q4 & in the Wake of Covid-19
    Jordan Archer, MHA, Charlotte Surgery Center
  • Customer Service in the COVID-era
    Tim Bell, FACHE, FACMPE, MPH, PA, Children's Health of Carolina, PA
  • Updates on Vaccine Policy
    Dee Brown, HR Experts
5:00 PM - 6:30 PM  Welcome Reception Grand AB

Sponsored by HandCraft Services, Henry Schein, LabCorp, MedHelp, Inc., Pearl Health, SCS - An A/R Management Firm, Sentinel Risk Advisors, LLC, and Stanley Benefit Services

7:00 PM - 10:00 PM  Evening Reception Highland Brewing Company
Sponsored by Curi and Sentinel Risk Advisors
Transportation provided to and from the brewery
 Thursday, October 7th    
7:00 AM - 4:00 PM  Registration Open Prefunction
7:00 AM - 8:30 AM  Breakfast with Exhibitors Grand AB
8:00 AM - 9:00 AM  Welcome and General Session Grand C

Leadership: P.I.V.O.T - Leading During Change, Challenge, and Crisis
Mary Kelly, Ph.D.
Disruption is the new normal, and many people struggle during times of chaos. While change is inevitable, times of upheaval are also times of innovation, creativity, and advancement. From her 21 years as a Naval intelligence and logistics officer, Mary help people work through the 6 stages of crisis. True leaders operate in stages 5 and 6.

9:30 AM - 10:15 AM  Refreshment Break with Exhibitors Grand AB
10:30 AM - 11:30 AM  General Sessions Grand C
Sponsored by Carolina Complete Health

Why Leaders Fail & the Prescriptions for Success
Mary Kelly, Ph.D.
Gain insight into behaviors that may be sabotaging the loyalty of your direct reports. Understand why your top talent may not be performing up to their potential. This session will provide a free personalized leadership assessment to identify your leadership strengths and weaknesses.

Lead Thyself
Rich Schlentz

This energetic, thought-evoking, and interactive session will challenge old leadership beliefs. You’ll be encouraged to consider a new mindset that says: success begins with focusing on you. The value of adopting and applying this new belief is: self-engagement and a renewed enthusiasm for the work you do. The learning objectives for this course are:

  • Understand why self-responsibility is the first step to leading others
  • Identify barriers that prevent self-awareness and personal development
  • Apply a courageous self-questioning process to overcome frustrating workplace challenges
11:30 AM - 1:00 PM  Community Service Project  Prefunction
Brenner Children's Inpatient Food Pantry
11:30 AM - 1:00 PM  Networking Lunch with Exhibitors Grand AB + Patio Seating
Sponsored by MDcentric Technologies and Rockingham Revenue Services, LLC
1:00 PM - 2:30 PM 

General Session and NCMGMA Annual Business Meeting

Coach for Performance  Grand C
Rich Schlentz
This energetic, thought-evoking, and interactive session focuses on a fundamental leadership principle you can apply to get the results you desire: Coach for Performance. This experience isn’t only about gaining knowledge; it’s also about making application. You’ll receive insights and tools for unleashing the power of targeted and inspiring coaching. The results are: employee buy-in and accountability, effective communication, improved productivity, and increased profitability. Let’s get to work doing the things that matter. The learning objectives for this session are:

  • They want you: understand the value of effective coaching
  • Learn and practice a proven coaching process as an effective development tool
  • Create a coaching culture for team development
2:30 PM - 3:00 PM  Refreshment Break with Exhibitors Grand AB
3:00 PM - 4:00 PM  Concurrent Sessions

101 -- Weighing the Pros and Cons of Alternative Value-based Care Partnership Vehicles Windsor
Aaron D. Cohen, JD, MPhil; Sarah Hughes, Citrin Cooperman & Company, LLP, and
Doral Jacobsen, MBA, FACMPE

This session will present the various strategic alignment options for provider organizations and the key considerations under each model. This presentation will help providers evaluate organizational models through the lens of value-based care and clinical transformation initiatives. We will also dive deeper into the specific alternative payment model contracting considerations, particularly cost and quality components, to help providers position themselves for success under value-based arrangements.

102 -- Managing Your Cybersecurity Grand C
Ben Hunter, III, CISO, Bernard Robinson & Company
This session will present participants with a cybersecurity checklist for effective management, will help attendees understand the difference between security controls and the security objective, and explain why every company should perform a cybersecurity risk assessment.  This session will also address the many facets of maintaining healthy cybersecurity. 
4:00 PM - 5:00 PM  Chapter Roundtable Discussion Alexander
Sponsored by MagMutual
6:00 PM - 7:30 PM  Networking Reception Outside Patio (Top of the Plaza if inclement weather)
Sponsored by First Citizens Bank, Brooks Network Services, LLC, and Technology Associates
Exhibitor recognition and prizes
Practice of the Year Award presented by First Citizens Bank
 Friday, October 8th    
8:00 AM - 9:00 AM  ACMPE Presentation and Breakfast Alexander
Michelle Wallace, FACMPE, NCMGMA ACMPE Liaison
8:30 AM - 10:00 AM  Breakfast Grand AB
9:00 AM - 10:00 AM  Engagement Networking/Hot Topic Roundtable Discussion Grand AB
10:15 AM - 11:00 AM  Regulatory and Legal Updates Grand AB
David Sousa, Chief Legal Officer for Curi
11:15 AM - 12:15 PM 

General Session Grand AB
Payer Panel Discussion

  • Amerihealth Caritas North Carolina
    Peggy Vickery, Interim Director of Provider Network Management
  • BCBS
    Dr. Michael Ogden, Medical Director, Healthy Blue NC
  • Carolina Complete
    Donetta Godwin, Senior Director for Provider Engagement
    Kelly Phillips
  • Wellcare
    Dr. Genie Komives, Chief Medical Officer
12:15 PM - 12:30 PM  Closing Remarks and Bingo Card Giveaway Grand AB

Important Conference Links

General Information
Speakers and Handouts
Clear Health Pass
Program Book
Event Photos Album